Privacy Policy



When you make a purchase or create a customer account on our site, as part of our buying and selling process, we collect the personal information you provide to us that is necessary to prepare and deliver your package to you, such as your name, address and email address, postal address and telephone number.
This order data is passed on to our service providers who prepare and transport the package to you. They are not authorised to use your data for any purpose other than processing your order and must delete this data from their computer system after processing. If you choose to have your order delivered outside Europe, your data, such as your postal address, will necessarily be transmitted to the logistics services of the carrier who will deliver to you in that country.
When you browse our site, we automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain further details about the browser and operating system you are using. In addition, data may be stored in or retrieved from your browser, usually in the form of cookies. They collect information about you, your preferences or your device and browser. They are usually set in response to actions you have taken that constitute a request for services (e.g. an order).
If you have chosen to follow KOSIRIS by email (via the form on our site or by checking the appropriate box on the purchase path), we use your email address to send you news from KOSIRIS or to send you information related to your purchase or your browsing history on our site. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of the emails or by contacting us at


How do you obtain my consent?
When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection and use of your information for that purpose only.
If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or give you the opportunity to refuse.
How can I withdraw my consent?
If, after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your data or disclosing it, you can notify us by contacting us at or by post at : KOSIRIS Meriem, 16 avenue de Verdun, Vanves 92170 France.


We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.


Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, then Shopify will store your credit card details. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once the order is complete, the purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant, which is managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure the secure handling of credit card data by our shop and its service providers.
For more information, please see Shopify's Terms of Use.


In general, the third party service providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase transactions.
With respect to these providers, we encourage you to read their privacy policies carefully so that you can understand how they will treat your personal information.
Please note that some suppliers may be located or have facilities in a different jurisdiction from you or us. Therefore, if you choose to enter into a transaction that requires the services of a third party provider, your information may be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction may be disclosed under the laws of the United States, including the Patriot Act.
Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Sale and Use.
Links to
You may be asked to leave our website when you click on certain links on our site. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies carefully.


To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, accessed, disclosed, altered, or inappropriately destroyed.
If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply other generally accepted industry standards.


When you browse our site or place an order, data may be stored in or retrieved from your browser, usually in the form of cookies. A cookie is a small text file stored by the browser on your computer, tablet or smartphone that allows us to retain user data to facilitate navigation and enable certain other functions.
This is a non-exhaustive list of cookies related to the operation of our site:
- session_id: unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
- shopify_visit: no data is retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
- shopify_uniq: no data is retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to the shop per unique customer.
- cart: unique identifier, persists for 2 weeks, stores your shopping cart information.
- secure_session_id: unique session identifier.
- storefront_digest: unique identifier, undefined if the shop has a password, used to know if the current visitor has access.
- More information here:

We also use third-party cookies set by our partners. These third-party cookies are managed directly by the companies that issue them, which must also comply with data protection regulations.
- audience measurement cookies: to evaluate site traffic (number of visits, page views, basket abandonment, etc.) and improve our performance.
- advertising cookies: to offer you advertising content related to your interest in the KOSIRIS brand and products.
To object to cookies:
You can configure your browser to be informed of the existence or block these cookies. If you choose to block these cookies, some functionalities of our site may be affected (such as, for example, keeping items in your basket). If you wish to delete cookies from your browser, you can follow the instructions below:
Chrome :
Internet Explorer :
Most of these cookies expire when you end your visit to our sites. Others have a longer lifespan, not exceeding 12 months, in accordance with current regulations. However, some cookies are exempt from the need to obtain consent (this is the case for cookies that last longer than 12 months).
You can also block third-party cookies:
- More information here:
- If you no longer wish to see our advertisements on social networks, we advise you to go to the "settings" section and then to "advertising preferences".
- There are also advertising cookie opt-out platforms such as or or via the blue AdChoices icon.
- More information about Google cookies:


By using this site, you represent that you are of the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.


We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our shop is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


In accordance with the General Data Protection Regulation (GDPR), if you wish to: access, correct, amend, restrict, limit, challenge the accuracy of, delete any personal information we hold about you, lodge a complaint, object to processing, unsubscribe from our emails, exercise your right to transparency and portability of your personal data, or if you simply wish to have more information about these matters, please contact us at or by post. To exercise these rights, simply provide us with your name, surname, address, e-mail address and proof of identity.
Re: Privacy Officer] [Re: Privacy Officer]
[16 avenue de Verdun, Vanves 92170 France] [16 avenue de Verdun, Vanves 92170 France] [Re: Privacy Officer